Provencal Online Store

The English version of our policy is being translated.
In the meantime, only the French version (available at this address remains the only legal version.
As a guide we provide you this provisional English version translated from Google translation.


This Privacy Policy is for you, as user of the website (here after referred as the WEBSITE) and aims to inform you, how your personal information can be collected and processed by SYLGA Sarl Company presented under the trade name:

"Les Colorades" - specialised in French fabrics.

The respect of your private life and your personal data is a priority for Les Colorades who is committed to respecting the law n ° 78-17 of January 6th, 1978 modified, known as "Data Protection Act".

The Colorades angages in any event to respect the following two essential principles:

    * You remain in control of your personal data;
    * Your data is processed transparently, confidentially and securely.


    CUSTOMER: means any major USER who registers on the WEBSITE in order to benefit from the various services and functionalities.

    PERSONAL SPACE: refers to the interface in which all the data that the CUSTOMER provides to The Colorades are stored. These data include information about him, such as his email address, his personal information. It is specified that a PERSONAL SPACE can not be the subject of an assignment to a third party.

    IDENTIFIER: refers to the email address and password you choose when registering on the WEBSITE as a CUSTOMER whose entry allows the connection to your PERSONAL SPACE.

    WEBSITE: refers to the website accessible at the address ( - .us) The WEBSITE includes all the web pages, services and functionalities that are proposed to you as a USER or CUSTOMER.

    USER: means any person who accesses and browses the WEBSITE without using his services


Your personal data are collected and processed by:

SYLGA Sarl, a limited liability company with a capital of € 5,000, registered with the RCS of Avignon under the number 750 612 970, located at 2 rue Michelet 84800 Isle-sur-la-Sorgue France represented by Mr. FARCY Sylvain in his capacity as manager , responsible for the processing of personal data used in the context of the operation of the WEBSITE.


In the context of operating the WEBSITE, Les Colorades may collect personal data relating to the users of its WEBSITE.
These data are processed in accordance with the purposes for which they were collected. Customer management: customer card, letters and reminders.

    * During your visit and your use of the WEBSITE
    * When ordering products on the WEBSITE
    * When registering, creating and updating your PERSONAL SPACE
    * During exchanges with Les Colorades via the WEBSITE

Regardless of the method of collection, Les Colorades undertakes to inform you of the purposes of the treatment of the mandatory or optional nature of the responses to be provided, the possible consequences for it, a lack of response from the recipients of the data, the information provided. existence and procedures for the exercise of his rights of access, rectification and opposition to the processing of his data.

When necessary under the Data Protection Act, Les Colorades undertakes, depending on the case, to collect your consent and / or to allow you to oppose the use of your data for certain purposes.

The data that may be collected and processed by Les Colorades for the fulfillment of the purposes described in the paragraph "TERMS OF TREATMENT" of this privacy policy concern:

    * Identification data (civility, surname, first names, telephone and electronic contact details);
    * Data relating to the management and security of your PERSONAL SPACE (identifiers, passwords);
    * Data relating to the monitoring of the commercial relationship: number of PERSONAL SPACE, requests for information, history of exchanges;
    * Connection data (IP addresses, connection logs).


Your different data are collected to ensure:

    * The proper functioning and continuous improvement of the WEBSITE, its services and its functionalities;
    * Sending newsletters;
    * Management of CUSTOMERS (management of PERSONAL SPACES, orders, deliveries, invoices, loyalty program, sales management, customer relationship monitoring (satisfaction surveys, after-sales service, etc.);
    * The management of requests for right of access, rectification and opposition;
    * The development of statistics to improve the operation of the SITE and the quality of services;
    * Satisfaction surveys.

The Colorades will also be able to use these data for legal and / or regulatory purposes.

In any case, Les Colorades undertakes to treat all the data collected in accordance with Law No. 78-17 of 6 January 1978 as amended.


When opening or managing your PERSONAL SPACE on the SITE, you fill out various forms and communicate various personal data about you to benefit from all the services offered by Les Colorades.

By the spontaneous communication of your personal data, you expressly consent to this data being collected and processed by Les Colorades for the purposes that are brought to your attention.

As users, you agree that your WEBSITE connection data will be collected to facilitate your navigation.


Les Colorades is likely to transmit your data to the following compliant recipients:

    * The post office for the shipment of your orders;
    * Oxatis our publisher for all the management of personal data;
    * Sendinblue Publisher Emailing.
Your data are not communicated or exchanged to anyone other than those mentioned above.

In no case your data is sold or rented to anyone.


Les Colorades undertakes that the collected data will be kept in a form allowing your identification for a duration that does not exceed the duration necessary for the purposes for which these data are collected and processed.


It is recalled that, in accordance with the provisions of the law n ° 78-17 as modified by the law of August 6, 2004, you have a right of access, rectification, updating, blocking or erasing personal data about you that is inaccurate, incomplete, equivocal, out of date, or whose collection, use, disclosure or retention is prohibited.

You can also set guidelines for the retention, erasure and communication of your personal data after your death or oppose, for legitimate reasons, that personal data about you make the object of the treatment we are implementing.

These rights may be exercised by paper mail to Les Colorades 2 rue Michelet 84800 Isle-sur-la-Sorgue, justifying your identity and a legitimate reason when it is required by law, or by simple request on a dedicated electronic form:

In case of communication of a copy of identity document to prove your identity, we will keep it for a maximum of 3 years when this communication is made within the framework of the exercise of a right of opposition.


The Colorades makes use on its WEBSITE data of connection (date, time, Internet address, protocol of the computer of the visitor, page consulted) and cookies (small files recorded on your computer) allowing to identify you, to memorize your consultations , and to benefit from measures and statistics of audience of the SITE, in particular relating to the pages consulted.

By browsing the SITE, you agree that Les Colorades installs this type of so-called "technical" cookies whose sole purpose is to enable or facilitate the electronic communication of your terminal equipment with our site, by facilitating the management and navigation of this one.

Our access to information stored in your terminal equipment or the registration of information in it will therefore be done only in the following cases:

    * Allow or facilitate electronic communication;
    * When necessary to provide our online communication service at your express request.

If the browser allows it, you can disable these cookies at any time, following the procedure indicated by this browser. However, Les Colorades informs you that such deactivation may have the effect of slowing down and / or disrupting access to the SITE.

In addition, Les Colorades informs you that it uses the services of Google Analytics to measure the audience of its SITE. You can refuse to have your navigation on the SITE tracked via the Google Analytics tool by downloading and installing Google Analytics Opt-out Browser addon for your current browser on the site accessible at the following address: .com / dlpage / gaoptout? hl = en.

In any case, the information stored in your device or any other item used to identify you for audience statistics purposes is not retained beyond a period of six (6) months. Beyond this time, the raw attendance data associated with an identifier are either deleted or anonymized.

You can also "set" the management of your Cookies via the link "Customizing Cookies" located at the bottom of the page under the heading "Guarantees".


You have the possibility to click on the icons dedicated to the social network Facebook appearing on the SITE.

As such, personal information that you have indicated as public and accessible from your Facebook profile will be accessible to Les Colorades, which the user expressly authorizes.

However, Les Colorades does not create or use any database independent of Facebook from the personal information that you can publish there and Les Colorades will not exploit any data relating to your private life by this means.

If you wish to oppose access by Les Colorades to personal information published on the public space of your profiles or your social accounts, you must then use the means made available to you by Facebook to limit access to your data .


Les Colorades respects the law Informatique et libertés in the security and confidentiality of your data.

As such, Les Colorades takes the necessary precautions, in view of the nature of your data and the risks presented by our treatment, to preserve the security of data and, in particular, prevent them from being distorted, damaged, or that third parties unauthorized access (physical protection of premises, authentication of our customers with personal and secure access via confidential identifiers and passwords, logging of connections, encryption of certain data, ...).